SKYgirl aka Samantha Said
I'm a Support Engineer for Microsoft Dynamics AX at Microsoft
There are two main reasons why I love my job, I love helping people and solving problems!
With my role as a Support Engineer at Microsoft, I get to help people resolve issues they are encountering in Microsoft Dynamics AX whilst working for an awesome company. I support the APGC region which includes all countries from New Zealand through to India. I then collaborate closely with the Development Team who are primarily based in the USA to resolve issues.
I love working with people from around the globe and have previously been based in the UK and the Middle East.
Troubleshooting and solving problems can often be difficult which makes the job so interesting. The challenge to resolve the problem and the satisfaction you get when the user no longer encounters the issue is extremely rewarding.
Having a European background I had always been interested in travelling overseas and spent a number of months travelling through Europe in my late teens and early twenties. A few years later I was offered a position to be based in the UK and the Middle East for approximately a year and half. I loved being in my early twenties living overseas and experiencing so much more that I could have ever imagined!
I read the news every day online and keep up to date with what’s happening around the world. I find myself reading loads of articles online that are shared in social media via either Facebook or LinkedIn as well.
I love continuing to learn new skills and am always up for a new challenge.
I love travelling, the beautiful beaches of Australia and snorkelling. I have recently been to the Great Barrier Reef and swum with beautiful sea turtles, amazingly coloured fish and seeing the gorgeous coral.
I also volunteer within Microsoft to talk to high school students about what it is like working at Microsoft and giving them the opportunity to understand the benefits of working for a technology company.