Eureka aka Clarisse Reyes

I'm a Technical Account Manager at Microsoft

What I love about my job is that I get to combine two of my passions – people and technology.  Now you would probably think that after completing an IT degree that I would be spending most of my time alone, doing a lot of programming.  However, the truth is, I don’t spend my days programming at all.  I spend most of my time working with people from all walks of life.

My role as Technical Account Manager at Microsoft is focussed on maintaining strong relationships with my clients.  I don’t always do the same thing every day which is really exciting because I come into work every day knowing there is something new to learn.  I can be planning activities with a University one day to improve their IT infrastructure, and the next day I might have to work with Microsoft engineers in China to help a commercial business resume operations after suffering an outage in a remote part of Australia.

One of the most satisfying aspects of my job is when I see my clients deliver a project to their end clients that not only simplifies their day to day operations, but also enables their organisation’s end users to access services that empower them to achieve their potential.

Cool stuff   

I travelled to the US twice with Microsoft and it was one of the most amazing experiences of my career so far. I met some of the most amazing and interesting personalities and I am lucky to now have friends who are like-minded from across the world!

I volunteer within Microsoft and my former University UTS, talking to high school students about what it is like studying an IT degree and working for an IT company.  I do this because when I was in High School a lady from IBM came and spoke at my school.  She opened my eyes to the possibilities of what a career in technology can bring.  I hope to return the favour by paying it forward and hopefully inspiring another individuals to do the same.

Definitely check out http://code.org. Learning how to code not only allows you to create an app or a website, but it also helps you learn skills which open your mind to endless solutions.  The way you look at an impossible problem changes because you will no longer see that problem as impossible – you will start to see it as a puzzle with a solution that hasn’t been discovered yet.  Even if you don’t want to programme you can always look into the design aspect of IT.   I studied Enterprise Systems Development and Marketing at university and what I ended up loving the most about my degree is the exposure to User Experience and Human Computer interaction subjects.

I love the beach and Summer.  I also have a keen interest in make up and fashion – shoes in particular.  So I'm definitely not your typical Geek.